Booking Terms & Conditions
By booking with us, you have agreed to these terms and conditions and this forms a contract between us.
Bookings, Cancellations & Payments
- Rates are per room, not per person and the price includes breakfast. Different rates may apply during special events, holidays etc. Single night surcharge may apply.
- A room is only reserved for your use once we receive valid credit/debit card details.
- £20 non-refundable deposit taken on all reservations.
- Bookings for 3 rooms or more will require a 50% non-refundable deposit at time of booking.
- Cancellations within 7 days of arrival, non-arrivals and guests leaving early the full payment for the booking is required. We recommend you take out insurance to cover such events.
- Payment can be made by cash (pounds sterling). Company credit cards have 2% surcharge, personal cards have no surcharge. We do not take personal cheques, American Express, Diners Club, travellers cheque or foreign currency.
- If the person making the reservation is different to the person taking up the room, the person who made the reservation will still be responsible for cancellation charges or damages.
- We do not take any pets or animals in the house or grounds.
- Children are welcome e.g. +10 years old but please call for details before making a booking. The house is not suitable for babies or young children.
- Our rooms sleep a maximum of 2 people with the exception of rooms that specifically quote more than 2 people in occupancy.
- Requests for specific rooms are not always guaranteed. The reason for changing rooms could be for maintenance and we will advise of this as soon as we know.
- We are a small guest house and this is our home, we don’t have the facilities, services or infrastructure of a hotel. Contact us for clarification before booking if you are unsure of this.
Arrival
- Check in is between 3pm and 6pm. Access to the house is not possible any earlier.
- Arriving after 6pm, is strictly by prior agreement only and may not be possible.
- One car parking space per room is provided and cars are parked entirely at the owners’ risk.
During Your Stay
- There is no smoking allowed inside the property. Guests will be asked to leave if found smoking inside the property and a deep cleaning charge applied as well as the full charge for the booking.
- Disruptive, rude or intoxicated behaviour is not welcome and those guests will be asked to leave or check in refused where we feel there is risk to our property, us and/or other guests being affected.
- Guests are not permitted to have visitors to their rooms.
- Any personal contents left in your car, our rooms or garage is entirely at the owners’ risk.
- Any item taken from our rooms without our consent will be charged for.
- Let us know immediately of any damage or spillage so that we can attempt a repair or clean. Any significant breakage or damage may result in a charge for replacement or repair. If you have left the premises, we will advise you by email of this the same day.
- Lost or non-return of keys will incur a £150 replacement charge.
Departure
- Check out is by 10am on the day of departure.
These conditions can be updated at any time and without notice. Last reviewed May 2025